- Introduction
1.1 Welcome to the Green Pea Company’s privacy policy.
1.2 The Green Pea Company respects your privacy and is committed to protecting your personal data. This privacy policy will tell about how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.
- Important information and who we are
Purpose of this privacy policy
2.1.1 This privacy policy aims to give you information on how the Green Pea Company collects and processes your personal data through your use of this website, including any data you may provide through this website, when you contact us for example.
2.1.2 This website is not intended for children and we do not knowingly collect data relating to children.
Controller
2.2.1 The Green Pea Company is the controller and is responsible for your personal data (collectively referred to as the Green Pea Company, “we”, “us” or “our” in this privacy policy).
Contact details
If you have any questions about this privacy policy or our privacy practices, please contact our data privacy manager in the following ways:
Email address: admin@greenpeaco.com
Telephone number: 01507 353 783
You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
- Changes to the privacy policy and your duty to inform us of changes
3.1 We keep our privacy policy under regular review. This version was last updated on 3th December 2024.
3.2 It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
- Third-party links
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.
- The data we collect about you
5.1 Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
5.2 We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
5.2.1 Identity Data includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth and gender.
5.2.2 Contact Data includes billing address, delivery address, email address and telephone numbers.
5.2.3 Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
5.2.4 Profile Data includes your username and password.
5.2.7 Usage Data includes information about how you use our website.
5.2.8 Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.
5.3 We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy policy.
5.4 We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
- How is your personal data collected?
6.1 We use different methods to collect data from and about you including through:
6.1.1 Direct interactions. You may give us your Identity and Contact Data by filling in forms or by corresponding with us by post, phone, email or otherwise.
6.1.2 Automated technologies or interactions. As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies. Please see our cookie policy under item 13 for further details.
6.1.3 Third parties or publicly available sources. We will receive personal data about you from various third parties and public sources as set out below:
(a) Technical Data from the following parties
(i) analytics providers such as Google based outside the EU;
(ii) advertising networks based inside the EU; and
(iii) search information providers based inside the EU.
(b) Contact Data from providers of technical services based inside the EU.
(c) Identity and Contact Data from data brokers or aggregators based inside the EU.
(d) Identity and Contact Data from publicly available sources such as Companies House and the Electoral Register based inside the EU.
- How we use your personal data
7.1 We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
7.1.1 Where we need to perform the contract we are about to enter into or have entered into with you.
7.1.2 Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
7.1.3 Where we need to comply with a legal obligation.
7.1.4 Generally, we do not rely on consent as a legal basis for processing your personal data although we will get your consent before sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.
- Purposes for which we will use your personal data
8.1 We have set out below a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.
8.2 Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data.
- Marketing
We strive to provide you with choices regarding certain personal data uses, particularly around marketing, communications and advertising.
- Opting out
10.1 You can ask us or third parties to stop sending you marketing and communications messages at any time by clicking “unsubscribe” at the bottom of any email you receive from us or by contacting us.
- Cookies
11.1 Cookies are small files that are placed on your computer when you visit a website. We only use cookies to improve your experience of using our website and to track the anonymous user data mentioned above.
11.2 You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.
11.3 We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.
11.4 If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
11.5 Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
- Data retention
How long will you use my personal data for?
12.1.1 We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for.
12.1.2 To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.
12.1.3 In some circumstances you can ask us to delete your data: see your legal rights below for further information.
12.1.4 In some circumstances we will anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.
- Your legal rights
13.1 Under certain circumstances, you have rights under data protection laws in relation to your personal data.
13.1.1 Request access to your personal data.
13.1.2 Request correction of your personal data.
13.1.3 Request erasure of your personal data.
13.1.4 Object to processing of your personal data.
13.1.5 Request restriction of processing your personal data.
13.1.6 Request transfer of your personal data.
13.1.7 Right to withdraw consent.
13.2 If you wish to exercise any of the rights set out above, please contact us.